QuickBooks unexpected error 5 typically occurs when the system user does not have sufficient permissions to access the QuickBooks data files or folders. To fix this error, you can follow these steps:
Run QuickBooks as an administrator: Right-click on the QuickBooks icon and select "Run as administrator."
Give permissions to the folder containing the QuickBooks data file: Navigate to the folder where the QuickBooks data file is stored, right-click on it, and select "Properties." In the "Security" tab, click on "Edit" and then "Add." Enter your username and click "Check names." Once your name appears, click "OK" and select "Full Control" under "Permissions for [your username]." Click "OK" to save the changes.
Disable User Account Control (UAC): Open the Control Panel and click on "User Accounts." Select "Change User Account Control settings" and move the slider to "Never notify." Click "OK" to save the changes.
Add exceptions to the antivirus software: If you have antivirus software installed, add exceptions for the QuickBooks data file and folder to ensure that they are not blocked.
Repair QuickBooks: Go to the Control Panel and select "Programs and Features." Find QuickBooks in the list and select "Repair."
Reinstall QuickBooks: If none of the above steps work, try uninstalling and reinstalling QuickBooks.
If you still encounter the QuickBooks error 5 after following these steps, it may be best to contact QuickBooks support for further assistance.
Also Read - How to track Paycheck Protection Program loan in QuickBooks
